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Minimising the impact of cyber security incidents

Be prepared, build resilience

In a world fraught with cyber danger, mitigation is as important as defence. No organisation wants to be the victim of a cyber attack, but it is something every major department has to prepare for. Incident mitigation is your true last line of defence, and will ensure the protection of your organisation's function, even when an incident slips through the crack.

A cyber incident will only be doomsday if your organisation is ill prepared.

Through the selection and implementation of mitigating technology and activities, we will protect your organisation from the most significant of consequences, and will enable the continuity of essential functions in the event of system or service failure and compromise.

Impressed by the experience and specialism of the team.

Large government department

We are very happy with the team's delivery of our projects.

Large government department

Response and recovery

We know how essential cooperation is when building cyber resilience within the public sector, and clear communication with partners is something we take seriously. This company value is extremely important when attempting to minimise the impact of incidents. We will work tirelessly with you to ensure you have an up-to-date incident response plan that is grounded in a thorough risk assessment, taking account of essential functions and covering a range of applicable incident scenarios.

We will provide your organisation with the appropriate support for scenario exercises. This will allow your organisation to test out response plans and use past incidents to create scenarios that draw on threat intelligence and your most severe risks.

In the case of an incident we will provide sufficient support to maintain your operations, and work closely alongside your organisation to enact your incident response plan. We will ensure you have the tools and support necessary to access timely information on which to base your response and execute playbooks.


Our service does not stop at the point of response. We will work closely with members of your organisation to understand an incident's root cause. We will work in tandem with your organisation to ensure a sufficient plan is put in place to ensure the same incident cannot occur twice, and promote the necessary steps needed to remedy and rectify the situation.

Our way of working

Pionen utilises a variety of methodologies, dependent on the project requirements. Most commonly, we utilise Prince 2, Waterfall, Scrum, Agile and ITIL, but our service and experience are not limited to these methods. All methodologies are underpinned with experience of the GDS Service manual. Pionen are committed to providing attentive and diligent cyber security. We are empathetic to all public sector needs, and pragmatic in our approach.

We are determined to provide our clients with vigilant and effective solutions and will always convey our operations with clarity.

Featured projects

Project | Endpoint Security

Preventing ransomware attacks is better than cure

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Project | Privileged User Access Management

Managing the keys to the castle properly

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Project | Tactical Cloud Monitoring Solution

Gaining visibility of what is going on across your cloud... quickly

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Speak to an expert on managing your security risk